Frequently Asked Questions

Breakdown Guru is a free breakdown directory that connects motorists in need of roadside assistance or vehicle-related services with local businesses that can help. Whether you're stranded on the side of the road or looking for a nearby mechanic, our directory makes it easy to find the services you need. Business owners can also list their services for free, reaching more customers in need of immediate help.

Motorists can use our website to find businesses that offer roadside assistance, towing services, auto repairs, and more. Businesses can create a free listing to offer their services and connect with customers. Motorists can also post emergency requests for immediate help. For faster service, both motorists and businesses can upgrade to premium listings for greater visibility.

If you find yourself stranded and in need of urgent roadside assistance, requesting help through BreakdownGuru is simple and quick. Just follow these steps:

  1. Log In or Register
    If you already have an account, click here to log in. If you don’t have an account, click here to register by filling out the necessary fields to create your profile.

  2. Navigate to the Emergency Assistance Form
    After logging in, go to the Emergency Assistance section on the website. Here, you'll find the Roadside Assistance Request Form.

  3. Fill Out the Request Form
    Complete the form with important details, such as:

    • Location: Provide your current location (address or GPS coordinates).
    • Issue: Describe the problem you're facing (e.g., flat tire, dead battery, engine failure, etc.).
    • Contact Information: Make sure your phone number and email are accurate so businesses can contact you quickly.
  4. Submit the Request
    Once you've filled in the details, click the "Submit" button. Your request will be sent to local businesses offering the services you need.

  5. Receive Offers from Businesses
    After submitting, businesses in your area that can assist with your issue will receive your request and contact you directly to offer help.

  6. Get Assistance
    You’ll receive immediate offers from businesses with their estimated arrival times, so you can choose the one that best fits your needs. Some businesses may also provide a direct phone number for quicker communication.

Getting your business listed on BreakdownGuru is quick and easy! Just follow these steps:

  1. Log In or Register
    If you already have an account, click here to log in. If you don’t have an account yet, click here to register. Fill in all the required fields to create your profile.

  2. Add Your Business
    Once logged in, navigate to your dashboard and click on "Add Business".

  3. Enter Your Business Details
    After clicking "Add Business", you'll be redirected to a new page where you can enter all the necessary details about your business, including:

    • Business name
    • Contact information
    • Services offered
    • Location
    • Hours of operation
    • Any other relevant information
  4. Submit Your Listing
    After filling in the details, click on the "Create" button to submit your business listing.

  5. Approval Process
    Once your business is submitted, your listing will be pending approval. One of our administrators will review the details and determine whether to approve or reject the listing.

  6. Get Notified
    You will be notified once your business listing has been approved. After approval, your listing will be live on BreakdownGuru, allowing motorists to find and contact you for assistance.

Yes! BreakdownGuru is completely free for both motorists and businesses to use. Motorists can post their emergency needs, and businesses can list their services at no cost. We do offer optional premium listings for businesses looking for greater exposure, but the basic service remains free.

Yes! You can upgrade to a Premium Listing to get higher visibility and priority placement in search results. Premium listings include additional features, such as:

  • Priority placement at the top of the search results
  • Direct messaging with customers
  • Exclusive offers or promotions visible to customers
  • Enhanced SEO visibility for better online search rankings

We welcome a wide range of businesses that offer vehicle-related services including:

  • Roadside assistance
  • Towing services
  • Mechanics & auto repair shops
  • Tyre repair & replacement
  • Battery replacement and jump-start services
  • Fuel delivery
  • Motorcycle recovery services
  • Commercial vehicle assistance
  • If your business provides services that help motorists, you can list it on BreakdownGuru!

To find a local business offering the service you need, simply search for the service on our website (e.g., "roadside assistance", "towing", or "car battery replacement") and enter your location. Our platform will show you a list of businesses in your area that can help. You can filter results by distance, services offered, and customer ratings to find the best option.

Yes! Once you find a business that suits your needs, you can contact them directly through their listing. If you're a motorist in need of emergency assistance, you can also reach out to the business by phone or email as listed in their profile.

BreakdownGuru is a platform to help you find businesses, but any payments for services (such as towing, roadside repairs, or battery replacements) are handled directly between the motorist and the business. Be sure to ask the business about pricing and payment methods when you contact them.

 

Response times can vary depending on the nature of the emergency and the availability of businesses in your area. However, we aim to connect you with local businesses as quickly as possible. For urgent needs, businesses are encouraged to respond promptly. If you're looking for immediate assistance, we recommend using our Premium Listing service to get faster responses.

 

Yes! After receiving services from a business, you can leave a review on their listing. Sharing your experience helps other motorists make informed decisions and helps businesses improve their services. Simply log in to your BreakdownGuru account and leave a rating and comments about your experience.

To upgrade to a Premium Listing, simply log into your BreakdownGuru business account and select the option to upgrade your listing. You will be prompted to choose the appropriate plan and payment method. Once upgraded, your business will receive increased visibility and additional features to help attract more customers.

 

Yes! BreakdownGuru serves motorists and businesses across the entire UK. Whether you’re in a city or rural area, you can find local businesses ready to assist with your breakdown, or you can list your services to connect with customers near you.

 

If you need assistance or have any questions, you can contact our support team via our Contact Us page. You can also send us an email or use the live chat feature on the website for quick answers to your inquiries. We're here to help!